Vistar Technologies L.L.C-FZ ("Vistar", "we", "us", or "our") is a Free Zone company licensed in the Meydan Free Zone, Dubai, United Arab Emirates. We are committed to protecting personal data in accordance with applicable UAE laws, including UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (the "PDPL") and its executive regulations.
1. Scope
This policy applies to personal data processed by Vistar through this website (vistartech.ae), client communications, proposals, contracts, and project delivery. It does not apply to third-party platforms we do not control.
2. Personal data we collect
- Contact details you submit via forms or email, including name, company, role, email address, phone number, and the content of your inquiry.
- Engagement data shared during scoping or delivery, including business requirements, technical environments, and any data you choose to disclose for the project.
- Technical data collected automatically, including IP address, browser type, device information, referring URL, and pages visited. See our Cookie Policy.
3. Lawful basis and purpose
We process personal data only where we have a lawful basis under the PDPL, including:
- Your consent, where required (e.g., marketing communications);
- Performance of a contract with you or your organization;
- Compliance with a legal obligation under UAE law;
- Our legitimate interests in operating, securing, and improving our services, provided these do not override your rights.
4. Sharing and disclosure
We do not sell personal data. We may share data with vetted sub-processors (e.g., cloud hosting, email, analytics) acting under written instructions, and with UAE regulators or law enforcement when legally required. Where data is transferred outside the UAE, we ensure an adequate level of protection in accordance with the PDPL.
5. Data retention
We retain personal data only for as long as necessary to fulfill the purpose for which it was collected, to comply with UAE legal and accounting obligations (typically a minimum of five years for commercial records), or to defend legal claims. After this period, data is securely deleted or anonymized.
6. Security
We apply appropriate technical and organizational measures, including access controls, encryption in transit, segregated environments, and regular review, to protect personal data against unauthorized access, alteration, disclosure, or loss.
7. Your rights
Subject to the PDPL, you have the right to:
- Access the personal data we hold about you;
- Request correction of inaccurate data;
- Request deletion or restriction of processing;
- Object to processing or withdraw consent (without affecting prior lawful processing);
- Request portability of data you provided to us.
To exercise any of these rights, contact us at info@vistartech.ae. We will respond within the timelines required by the PDPL.
8. Children
Our services are directed at businesses and are not intended for individuals under 18. We do not knowingly collect personal data from minors.
9. Changes to this policy
We may update this policy from time to time. Material changes will be posted on this page with a revised "Last updated" date.
10. Contact
Vistar Technologies L.L.C-FZ
Meydan Grandstand, 6th Floor, Meydan Road, Nad Al Sheba, Dubai, United Arab Emirates
Email: info@vistartech.ae